Adecco Poland Sp. z o.o. jest Agencją Zatrudnienia nr 364
Client Description:
We're recruiting for a global company from banking sector.
• B2B Contract
• Work mode: Hybrid in Warsaw (3 times per week from office)
• Salary: Up to 120 PLN net+VAT/h
Responsibilities:
- Maintenance of Bank’s documents inventory throughout the various regions in form of periodic reviews and ad hoc requests
- Updating electronic documents in central repository
- Coordinating multiple client bulk communications sent by the Bank (via different channels)
- Working with the internal Business Requestors to understand background and context of requests to be executed and advising the most efficient solutions
- Collecting and reviewing elements crucial for communication dispatch and forms uploads/updates (materials correctness with internal guidelines, clients’ distribution lists, approvals etc.)
- Working with internal partners (e.g. technology) to solve ad-hoc issues or enhance current functionalities
- Proactively addressing any identified deficiencies – system errors, data gaps etc.
- Getting involved in various project and initiatives aiming at clients’ experience optimization
- Sharing best practice and drive client centric solutions
Candidate Profile:
- Fluency in spoken and written English
- Proficiency in Microsoft Office, especially MS Excel (pivot tables, lookups, ifs)
- Ability to understand new digital systems quickly
- Ability to cope with ambiguity & change – high adaptability
- Strong attention to details
- Experience in working with all levels of the organization
- Ability to challenge status quo and continuously optimize processes and tasks in own area of responsibility
- Team player's approach
- Analytical mind with strong problem-solving skills
- Excellent verbal, written, and interpersonal skills
- Good time management and organizational skills
- Ability to prioritize and manage multiple deadlines
Nice to have:
- Degree educated, preferably in a Business Management discipline
- Knowledge of Banking and Wealth Management products and services or other financial services organizations experience