Customer Returns Specialist

  • Kategoria
    Sprzedaż
  • Rodzaj umowy
    Praca Tymczasowa
  • Lokalizacja
    Wrocław

Adecco Poland Sp. z o.o. jest Agencją Zatrudnienia nr 364





Client Description:

• B2B Contract or Contract of Employement

• Work mode: On-site in Wroclaw

• Salary: Up to 60 PLN net+VAT/h

• Project in the Information Technology sector


Responsibilities:

• Develop relationships with customer base and collaborating with HPEFS Sales Team, Strategic Business Partners, and internal teams within HPEFS to identify all portfolio opportunities

• Notifying customers of EOT options and the ability to prepare pricing and quotations to support effective sales strategy consistent with account plan and quota

• The ability to develop a forecast management funnel pipeline to include analyzing and reporting deal profitability

• Proactive portfolio management of ongoing pipeline of portfolio opportunities for stated territory to deliver monthly forecast for Revenue and Margin

• Proactive engagement around Asset Upcycling opportunities and Certified Preowned opportunities within the lease portfolio.

• Ensure all processing of accepted pricing is accomplished within customer and business expectations; and completed with accuracy within the targeted profitably

• End to End Team engagement - collaborating across the Service Delivery Organization and Go to Market Organization to support EOL lifecycle management


Candidate Profile:

• Typically 3-5+ years to establish proven track record in directly related business.

• Moderate knowledge of IT, financial services, and leasing industry with customer negotiation, contract negotiation, and sales experience a plus

• Demonstrated ability to provide excellent customer service through strong communication skills with an understanding of the customer needs while negotiating on behalf of HPEFS – consultive selling skills

• Experience with all end of lease pricing strategies and a strong understanding of residual value recovery

• Ability to work independently, assess priorities, multi-task, time sensitive and understand sense of urgency.

• Advanced skill set in organizational time management; analytical processing; and excellent written and verbal communication

• Creative problem solving and strong analytical skill set

• Advanced knowledge of MS Excel, Power BI, and Qlikview

• University degree with equivalent work experience in leasing industry; advanced degree is a plus